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Privacy Policy
At Hive Medical, online privacy is a serious consideration in everything we do and we deeply respect our user’ concerns about their information. The below policy (the “Privacy Policy”) describes our company’s privacy practices with respect to information collected through Hive Medical to aid you in making informed decisions about how you choose to share information when you visit or use the software.
Hive Medical collects information, including personal data, directly from you if you expressly provide that information (for example, when you use Hive Medical software to submit your information to a surgical practice).
While on Hive Medical, we might automatically collect information about your visit using web tools such as cookies, web beacons, and other similar technologies. This may include characteristics of your operating system, your IP address, data about the computer or mobile device used to access Hive Medical, information about your browser and system settings, unique device identifiers, clickstream data (which shows us how you browse on Hive Medical). We may combine information that each of us collects automatically with other information about you, including information you choose to provide.
Cookies are small files that websites and other online services use to store information about users on the users’ respective computers. Hive Medical may use cookies and possibly other types of local storage. If you wish to understand more about how what cookies are and how they work, please visit http://www.allaboutcookies.org. There is a section below about Personal Preferences which shows you how you can limit or disable cookies while browsing the web. Should you disable cookies, it might affect certain features on Hive Medical that use cookies to enhance utility.
In order to manage Hive Medical’ automatic data collection, Hive Medical might place tags (often referred to as “web beacons”) on pages on our site or in emails that come from Hive Medical. These tags are files that link web pages to particular servers and their respective cookies, and they may be used for a variety of things, like recording the number of visitors to Hive Medical, analyzing how users click around Hive Medical, verifying how many emails that we send are actually opened or deleted and which articles or links are viewed by our readers.
“Do Not Track” Signals. Your browser settings might provide a way to automatically transmit a “do not track” signal to websites and online services. Currently, there is no general meaning among industry participants as to the definition of “do not track” in this typical context. Like many other sites, hivebariatrics.com is not set up to respond to “do not track” signals from browsers. Click here if you would like to know more about “do not track” signals.
There are a number of reasons we collect user data on Hive Medical, including the purposes listed below. As an example, if a user were to contact us with a question and provide her email address, we would use the specific email address provided in order to respond. Additionally, we use information we collect from users and automatically through Hive Medical to:
Our agents, consultants, vendors, and other providers might have access to information we collect through Hive Medical to carry out work specifically requested by us. These parties are bound by confidentiality obligations and are restricted from using personal data collected through Hive Medical for any other purpose other than the work requested by Hive Medical. Additionally, we may share information:
Unless you request an earlier deletion (see details below), Hive Medical retains your personal data for as long as it is necessary to fulfill Hive Medical' primary function of connecting patients with medical practices. Upon completion of the above-mentioned primary function, Hive Medical shall delete users' data within a time period of no longer than thirty (30) days.
How to Unsubscribe from Hive Medical emails and text messages. To unsubscribe from a particular email campaign, please simply click the “unsubscribe” link at the bottom of that newsletter. To stop receiving text messages, simply reply "stop" to any text message received.
Blocking cookies. There are web browsers that you can configure to alert you when you receive cookies, or allow you to restrict or disable cookies. Should you disable cookies, it might affect certain features on Hive Medical that use cookies to enhance utility.
Disabling local shared objects (“Flash cookies”). Hive Medical uses other kinds of local storage that function similarly to cookies. Certain browsers allow you to disable its HTML5 local storage or delete information contained in its HTML5 local storage. Click here to learn how to delete information contained in “local shared objects”.
Options concerning third-party ad networks. Additional information about third-party ad networks and services that use these technologies can be found at www.aboutads.info and click here to opt out or to learn more. You also may visit the NAI’s site for additional options on how to opt out of certain types of advertising.
Hive Medical maintains appropriate safeguards to protect the personal data you provide against unlawful, accidental, or unauthorized destruction, loss, alteration, access, disclosure, or use. Even with the latest-and-greatest of all safeguarding techniques, it is not possible to guarantee the security of information transmitted online, and there is some assumption of risk on your behalf with respect to the the security of information you provide through any website, including Hive Medical. If you have any questions or comments regarding our data security practices, please contact us by emailing [email protected].
On Hive Medical there are links to other websites that are controlled by parties other than us. All linked websites might have privacy policies that vary significantly from Hive Medical, we suggest you review those policies. Hive Medical is not responsible for the content, terms of use, or privacy policies of websites that we do not own.
While you are visiting Hive Medical, you will be able to fill-out surveys, take quizzes, and use other interactive features that request information about you. Please note that your usage of these tools is voluntary.
Hive Medical is not intended for the use of minors under the age of 18. If we become aware that we possess any personal information of a minor, we have procedures in place to receive parental consent before proceeding with any requests made.
The data you’ve shared may be processed and stored in the United States and in other countries by any Hive Medical affiliates and/or service providers. Data protections in countries other than the United States may provide fewer protections for your personal data than the country in which you live. Hive Medical is very careful in protecting your personal data and have adequate protections in place when transferring any data internationally. Hive Medical will transfer your personal data in compliance with data protection laws and will confirm that reasonable safeguards are in place to ensure that your personal data is adequately secured by any third party that will access the information.
By using Hive Medical and providing personal data, you consent to the terms of the Privacy Policy and the collection, use, maintenance, transfer to and processing of your personal data in the United States or other countries.
If you have questions or comments about how your personal data is collected, transferred, or stored please contact us at [email protected].
Hive Medical will update the Privacy Policy as we make changes to how we collect, use, and store user data. Any time this occurs, the hivebariatrics.com home page will have a conspicuous notice linking to a page that will include details of any significant changes to this policy. This will include the date that any significant changes took place.
If you have questions or comments about Hive Medical privacy practices please email us at [email protected].
If you are a resident of California inquiring specifically about your California privacy rights, please include “California privacy rights request” as the subject of your email.
Similarly, if you are residing in the European Economic Area and inquiring specifically about your rights under the General Data Protection Regulation (“GDPR”), please include “GDPR privacy rights request” as the subject of your email.
You may also write to:
1650 Margaret St., Ste. 302-301, Jacksonville, FL 32204
Subject to certain limitations, California residents may request Hive Medical provide them with a list of the categories of personal data that Hive Medical has disclosed to third parties for those third parties’ direct marketing purposes during the preceding calendar year, as well as the identity of those third parties.
Controller of your Personal Data
The controller of your personal data under this Privacy Policy is Hive Medical, LLC, with an address of 1650 Margaret St, Ste. 302-301, Jacksonville, FL 32204. Our local representative with respect to the GDPR can be contacted at [email protected].
Legal Basis for Using Personal Data
Hive Medical processes your personal data only we have a legal basis to do so, including:
The purpose for which we use and process your information and the legal basis on which we carry out each type of processing is further explained below. Each point includes the purposes for which we will process the information and the legal basis for the processing.
International Transfers
Some of our processing of your data will involve transferring your data outside the European Economic Area (“EEA”). Some of our external third-party service providers are also based outside of the EEA, and their processing of your personal data will involve a transfer of data outside the EEA. This includes the United States. Where personal data is transferred to and stored in a country not determined by the European Commission as providing adequate levels of protection for personal data, we take steps to provide appropriate safeguards to protect your personal data, including when appropriate entering into standard contractual clauses approved by the European Commission, obliging recipients to protect your personal data.
Retention of Personal Data
Hive Medical retains your personal data only for as long as necessary for the purposes it was retained. It’s possible in some cases that we may retain data for longer periods in order to comply with any applicable laws (as an example, those regarding document retention), resolve disputes, and as might be necessary otherwise to allow us to conduct our business. All personal data we retain is subject to the Privacy Policy.
Data Subject Access Rights
You have the following rights:
In order to exercise any of these rights, please contact us. Please note that the above rights are not absolute and we may be entitled to refuse requests, wholly or partly, where exceptions under the applicable law apply.
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About Us
Hive Medical is an ever-evolving software suite at the forefront of AI, automation, analytics, and patient self-service designed to achieve three primary objectives for your practice:
Enhanced Patient Satisfaction: In today's era of instant gratification, ease of access and efficiency are paramount. Hive streamlines your processes, removing unnecessary barriers and empowering patients to navigate seamlessly through their healthcare journey 24/7/365.
Increased Revenue: Experience a substantial and sustained surge in new patients and corresponding practice revenue without the need for additional marketing expenses. Hive maximizes conversion rates, ensuring existing website visitors, phone inquiries, and physician referrals translate into the highest possible volume of new patients.
Reduced Operational Costs: Benefit from a significant reduction in non-provider (staff) hours required to convert leads into patients and procedures. By automating tasks and streamlining workflows, Hive helps optimize resource allocation, leading to lower expenses and improved operational efficiency.
Hive Medical collaborates with a diverse array of medical professionals spanning various subspecialties, including bariatrics, orthopedics, cosmetics, medical spas, general surgery, vascular surgery, and more.
Every single one of our clients found us, just as you have, through referrals or word of mouth. Despite our decade-long tenure, we've never allocated funds towards marketing. You won't find our booth at annual conferences or see our ad following you around the internet because (1) our ever-increasing pool of happy clients consistently generates referrals, allowing us to meet our annual new customer acquisition targets, and (2) rather than diverting resources to marketing, we invest 100% of our efforts into enhancing our products and services for our customers.
Each medical practice presents its own intricacies and nuances, so our solutions are tailor-made to suit your specific lead management, new patient intake, and conversion-to-procedure processes. This personalized approach begins with a bespoke demo led by one of our co-founders, who will personally assist in customizing the software to fit your practice's needs, providing support every step of the way.
Discover how Hive Medical can swell your patient volume and revenue while substantially reducing the complexities and costs associated with lead conversion.