At Hive Medical, online privacy is a serious consideration in everything we do and we deeply respect our user’ concerns about their information. The below policy (the “Privacy Policy”) describes our company’s privacy practices with respect to information collected through Hive Medical to aid you in making informed decisions about how you choose to share information when you visit or use the software.

Your Understanding of What Information Is Collected and How It’s Collected on Hive Medical 

Information You Expressly Choose to Share with Hive Medical

Hive Medical collects information, including personal data, directly from you if you expressly provide that information (for example, when you use Hive Medical software to submit your information to a surgical practice).

There Is Information Collected Automatically When You Visit Hive Medical

While on Hive Medical, we might automatically collect information about your visit using web tools such as cookies, web beacons, and other similar technologies. This may include characteristics of your operating system, your IP address, data about the computer or mobile device used to access Hive Medical, information about your browser and system settings, unique device identifiers, clickstream data (which shows us how you browse on Hive Medical). We may combine information that each of us collects automatically with other information about you, including information you choose to provide.

Cookies are small files that websites and other online services use to store information about users on the users’ respective computers. Hive Medical may use cookies and possibly other types of local storage. If you wish to understand more about how what cookies are and how they work, please visit http://www.allaboutcookies.org. There is a section below about Personal Preferences which shows you how you can limit or disable cookies while browsing the web. Should you disable cookies, it might affect certain features on Hive Medical that use cookies to enhance utility.

In order to manage Hive Medical’ automatic data collection, Hive Medical might place tags (often referred to as “web beacons”) on pages on our site or in emails that come from Hive Medical. These tags are files that link web pages to particular servers and their respective cookies, and they may be used for a variety of things, like recording the number of visitors to Hive Medical, analyzing how users click around Hive Medical, verifying how many emails that we send are actually opened or deleted and which articles or links are viewed by our readers.

We also use third-party web analytics services, such as Google Analytics, on Hive Medical to provide our team with data about visitors to Hive Medical.

“Do Not Track” Signals. Your browser settings might provide a way to automatically transmit a “do not track” signal to websites and online services. Currently, there is no general meaning among industry participants as to the definition of “do not track” in this typical context. Like many other sites, hivebariatrics.com is not set up to respond to “do not track” signals from browsers. Click here if you would like to know more about “do not track” signals.

Lastly, companies that provide certain third-party applications, tools, widgets, and plug-ins that may appear on Hive Medical (for example, Facebook “Like” buttons) also might collect information regarding your interactions with these features. This information collection is subject to the policies of each of those specific providers.

Additional information regarding our use of cookies and other tracking technologies can be found in our Cookies Disclosure below.

Ways We Might Use the Information We Collect

There are a number of reasons we collect user data on Hive Medical, including the purposes listed below. As an example, if a user were to contact us with a question and provide her email address, we would use the specific email address provided in order to respond. Additionally, we use information we collect from users and automatically through Hive Medical to:

  • Respond with expressly requested materials (such as when you sign up to receive our email newsletters);
  • Reply to requests, comments, and questions;
  • Share products and services via marketing communications with you;
  • To serve pertinent advertising to you – basing what is shown on your interests and online activities;
  • To enhance our business (including new feature development; enhancement of the user experience; marketing and advertising assessment; and communications management);
  • Analyze data regarding Hive Medical usage;
  • Help guard against, identify, and prevent fraud and other criminal activity; and
  • Act in accordance with any applicable legal requirements, requests from law enforcement, and Hive Medical company policies.
Ways We Might Share Information

Our agents, consultants, vendors, and other providers might have access to information we collect through Hive Medical to carry out work specifically requested by us. These parties are bound by confidentiality obligations and are restricted from using personal data collected through Hive Medical for any other purpose other than the work requested by Hive Medical. Additionally, we may share information:

  • If we are required to do so by law (as examples, a court order or subpoena);
  • In response to requests from law enforcement authorities;
  • If you have consented to the sharing of the information
Data Retention Policy

Unless you request an earlier deletion (see details below), Hive Medical retains your personal data for as long as it is necessary to fulfill Hive Medical' primary function of connecting patients with medical practices. Upon completion of the above-mentioned primary function, Hive Medical shall delete users' data within a time period of no longer than thirty (30) days.

Personal Preferences

How to Unsubscribe from Hive Medical emails and text messages. To unsubscribe from a particular email campaign, please simply click the “unsubscribe” link at the bottom of that newsletter.  To stop receiving text messages, simply reply "stop" to any text message received.

Blocking cookies. There are web browsers that you can configure to alert you when you receive cookies, or allow you to restrict or disable cookies. Should you disable cookies, it might affect certain features on Hive Medical that use cookies to enhance utility.

Disabling local shared objects (“Flash cookies”). Hive Medical uses other kinds of local storage that function similarly to cookies. Certain browsers allow you to disable its HTML5 local storage or delete information contained in its HTML5 local storage. Click here to learn how to delete information contained in “local shared objects”.

Options concerning third-party ad networks. Additional information about third-party ad networks and services that use these technologies can be found at www.aboutads.info and click here to opt out or to learn more. You also may visit the NAI’s site for additional options on how to opt out of certain types of advertising.

Hive Medical Protects Your Personal Information

Hive Medical maintains appropriate safeguards to protect the personal data you provide against unlawful, accidental, or unauthorized destruction, loss, alteration, access, disclosure, or use. Even with the latest-and-greatest of all safeguarding techniques, it is not possible to guarantee the security of information transmitted online, and there is some assumption of risk on your behalf with respect to the the security of information you provide through any website, including Hive Medical. If you have any questions or comments regarding our data security practices, please contact us by emailing [email protected]

Links From Our Site to Other Websites

On Hive Medical there are links to other websites that are controlled by parties other than us. All linked websites might have privacy policies that vary significantly from Hive Medical, we suggest you review those policies. Hive Medical is not responsible for the content, terms of use, or privacy policies of websites that we do not own.

Interactive Tools, Surveys, and Quizzes

While you are visiting Hive Medical, you will be able to fill-out surveys, take quizzes, and use other interactive features that request information about you. Please note that your usage of these tools is voluntary.

Minors Privacy

Hive Medical is not intended for the use of minors under the age of 18. If we become aware that we possess any personal information of a minor, we have procedures in place to receive parental consent before proceeding with any requests made.

Information for International Users

The data you’ve shared may be processed and stored in the United States and in other countries by any Hive Medical affiliates and/or service providers. Data protections in countries other than the United States may provide fewer protections for your personal data than the country in which you live. Hive Medical is very careful in protecting your personal data and have adequate protections in place when transferring any data internationally. Hive Medical will transfer your personal data in compliance with data protection laws and will confirm that reasonable safeguards are in place to ensure that your personal data is adequately secured by any third party that will access the information.

By using Hive Medical and providing personal data, you consent to the terms of the Privacy Policy and the collection, use, maintenance, transfer to and processing of your personal data in the United States or other countries.

If you have questions or comments about how your personal data is collected, transferred, or stored please contact us at [email protected]

Changes to Our Privacy Policy

Hive Medical will update the Privacy Policy as we make changes to how we collect, use, and store user data. Any time this occurs, the hivebariatrics.com home page will have a conspicuous notice linking to a page that will include details of any significant changes to this policy. This will include the date that any significant changes took place.

How to Contact Hive Medical

If you have questions or comments about Hive Medical privacy practices please email us at [email protected]

If you are a resident of California inquiring specifically about your California privacy rights, please include “California privacy rights request” as the subject of your email.

Similarly, if you are residing in the European Economic Area and  inquiring specifically about your rights under the General Data Protection Regulation (“GDPR”), please include “GDPR privacy rights request” as the subject of your email.

You may also write to:

1650 Margaret St., Ste. 302-301, Jacksonville, FL 32204

JURISDICTION SPECIFIC PROVISIONS

Hive Medical’ Notice to Residents of California

Subject to certain limitations, California residents may request Hive Medical provide them with a list of the categories of personal data that Hive Medical has disclosed to third parties for those third parties’ direct marketing purposes during the preceding calendar year, as well as the identity of those third parties. 

If you are residing in the European Economic Area (EEA):

Controller of your Personal Data

The controller of your personal data under this Privacy Policy is Hive Medical, LLC, with an address of 1650 Margaret St, Ste. 302-301, Jacksonville, FL 32204. Our local representative with respect to the GDPR can be contacted at [email protected]

Legal Basis for Using Personal Data

Hive Medical processes your personal data only we have a legal basis to do so, including:

  • To comply with Hive Medical’ legal and regulatory obligations;
  • For the performance of our contract with you or with a medical practice that utilizes Hive Medical to communicate with you, and to take steps at your request or the medical practice's before entering into a contract;
  • For our legitimate interests or those of a third party;
  • Where you have given consent to our specific use.

The purpose for which we use and process your information and the legal basis on which we carry out each type of processing is further explained below.  Each point includes the purposes for which we will process the information and the legal basis for the processing.

  • To provide products and services you request.
    • It is necessary for us to process your personal data in order to deliver the services and process transactions according to the applicable contract between us.
  • To respond to requests, questions, and comments, and provide other types of user support.
    • It is necessary for us to respond to requests, questions, and comments, and provide other types of user support in order to take steps at your request or according to the applicable contract between us.
  • To offer you products and services in marketing communications, or direct you to portions of Hive Medical or other websites, that we believe may interest you.
    • We may send electronic marketing communications to you if you have consented to these communications. It is in our legitimate interest to market our products and services to you by other means and to direct you to portions of Hive Medical or other websites that we believe may interest you. We consider this use to be proportionate and will not be prejudicial or detrimental to you.
  • To communicate about, and administer your participation in, events, programs, contests, and other offers or promotions
    • We will send electronic communications to you if you have consented to these communications. With respect to other communications, it is in our legitimate interest to communicate to you and administer your participation in, our events, programs, contests, and other offers or promotions. We consider this use to be proportionate and will not be prejudicial or detrimental to you.
  • To carry out, evaluate, and improve our business (which may include developing new features for Hive Medical; analyzing and enhancing the user experience on Hive Medical; assessing the effectiveness of our marketing and advertising; and managing our communications.
    • It is in our legitimate interests to process your personal data to carry out these activities. We consider this use to be proportionate and will not be prejudicial or detrimental to you.
  • To perform data analytics regarding usage of Hive Medical (including market and customer research, trend analysis, financial analysis, and anonymization of personal data).
    • It is in our legitimate interests to process your personal data to carry out these activities. We consider this use to be proportionate and will not be prejudicial or detrimental to you.
  • To serve advertising, content and offers to you based on your interests and online activities, from us or third parties.
    • We will serve you advertising, content and offers to you based on your interests and online activities if you have consented to this processing.
  • To enable our affiliates or service providers to perform certain activities on our behalf;
    • It is necessary for us to process your personal data in this manner in order to deliver the services and process transactions according to the applicable contract between us. It is also in our legitimate interest to enable our service providers and affiliates to perform certain activities on our behalf. We consider this use to be proportionate and will not be prejudicial or detrimental to you.
  • To notify you of any changes to the Website that may affect you.
    • It is necessary for us to process your personal data in order to deliver the services and process transactions according to the applicable contract between us.
  • We conduct the following processing to comply with our legal obligations and to protect the public interest.
    • If we are required to do so by law, regulation, or legal process (such as a court order or subpoena);
    • In response to requests from government agencies, such as law enforcement authorities;
    • If we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity; and
    • In the event we sell or transfer all or a portion of our business or assets (including a reorganization, dissolution, or liquidation)
    • Guard against, identify, and prevent fraud and other criminal activity, claims, and other liabilities; and
    • Comply with applicable legal requirements, law enforcement requests, and our company policies.

International Transfers

Some of our processing of your data will involve transferring your data outside the European Economic Area (“EEA”). Some of our external third-party service providers are also based outside of the EEA, and their processing of your personal data will involve a transfer of data outside the EEA. This includes the United States. Where personal data is transferred to and stored in a country not determined by the European Commission as providing adequate levels of protection for personal data, we take steps to provide appropriate safeguards to protect your personal data, including when appropriate entering into standard contractual clauses approved by the European Commission, obliging recipients to protect your personal data.

Retention of Personal Data

Hive Medical retains your personal data only for as long as necessary for the purposes it was retained. It’s possible in some cases that we may retain data for longer periods in order to comply with any applicable laws (as an example, those regarding document retention), resolve disputes, and as might be necessary otherwise to allow us to conduct our business. All personal data we retain is subject to the Privacy Policy.

Data Subject Access Rights

You have the following rights:

  • Right of access to your personal data: You have the right to ask us for confirmation on whether we are processing your personal data, and access to the personal data and related information.
  • Right to correction: You have the right to have your personal data corrected, as permitted by law.
  • Right to erasure: You have the right to ask us to delete your personal data, as permitted by law.
  • Right to withdraw consent: You have the right to withdraw consent that you have provided.
  • Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a supervisory authority in the member state of your habitual residence.
  • Right to restriction of processing: You have the right to request the limiting of our processing under limited circumstances.
  • Right to data portability: You have the right to receive the personal data that you have provided to us, in a structured, commonly used and machine-readable format, and you have the right to transmit that information to another controller, including to have it transmitted directly, where technically feasible.
  • Right to object: You have the right to object to our processing of your personal data, as permitted by law, under limited circumstances.

In order to exercise any of these rights, please contact us. Please note that the above rights are not absolute and we may be entitled to refuse requests, wholly or partly, where exceptions under the applicable law apply.

Hive Medical Cookie Disclosure

Provider

Name of cookie

Purpose

Type

Duration

Google Analytics

_ga

Used to distinguish users.

Persistent

2 Years

Google Analytics

_gid

Used to distinguish users.

Persistent

24 Hours

Google Analytics

_gat_UA-19605712-1

Used to throttle request rate.

Persistent

1 Minute

Google DFP

__gads

Ad targeting

Persistent

2 Years

Youtube

APISID,HSID,SAPISID,SSID

These cookies help track the data related to Google ads. The pref cookie will track user preferences and serve up related content or adverts.

Persistent

2 Years

Youtube

PREF,VISITOR_INFO1_LIVE,YSC

These cookies help track the number of views for a particular video. The pref cookie will track user preferences and serve up related content or adverts within an embedded YouTube video.

Persistent

8 Months

Google

GPS

Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.

Session

 

Hive Medical

Current_Cost_Location

This is used to store current location procedure price.

Persistent

3 Months

Hive Medical

Current_Region

This is used to store user current region record .

Persistent

3 Months

Hive Medical

PHPSESSID

This is used to store a users cookie session across the website

Session

 

Hive Medical

__cfduid

The __cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.

Persistent

1 Hour

Hive Medical

ci_session

Cookie normally associated with the CodeIgniter framework for building PHP based applications

Persistent

4 Hours

Hive Medical

remember_aus

This is used to store australia directory data.

Persistent

1 Month

Hive Medical

remember_loc

This is used to store local directory data.

Persistent

1 Month

Hive Medical

remember_can

This is used to store canada directory data.

Persistent

1 Month

Hive Medical

remember_mex

This is used to store mexico directory data.

Persistent

1 Month

Hive Medical

_adBMiBar

Store patient BMI at temparory base for user experience

Session

 

Google

1P_JAR

This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

Persistent

1 Month